Reference

Open Your Privacy Policy

This page explains what we collect when you open an account, use live tables or slots, or contact us about your Indonesia account.

Account DataCookiesDevice LogsLocal Law

Explore lobby Read FAQ

Explore How We Hold Data

dunialoterry88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our policy covers the data tied to your account, your device, and the way you pay or contact us. We may store wallet references from DANA, OVO, GoPay, and QRIS, login timestamps, browser type, and support chat logs so we can verify requests, keep the service

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stable, and meet record duties where they apply. We also use cookies to remember session state, reduce repeat login steps, and keep your settings aligned when you switch between mobile browser and desktop. Access inside our team stays limited to staff who need it for support
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or checks, and we keep records only as long as needed for account handling, dispute checks, or legal duties. If local law conflicts with any request, the local rule applies.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Switch To Privacy Contacts

If you want to ask what we store, send a correction request, or ask for deletion, start with live chat or email and include your registered…

SESSION SAFETY

Browse Security And Retention Rules

We handle privacy with narrow access, short records, and clear request paths. Our team checks the data you enter, the device you use, and the session that reached us, then limits who…

What we collect

We keep only the data needed to run your account: name or nickname, contact details, device type, session time, and wallet references from DANA, OVO, GoPay, or QRIS when you use them. We do not ask for more than needed.

Cookies on device

Our cookies remember your session, language choice, and whether you last opened the lobby on mobile or desktop. That lets us reduce repeat login steps and keep the page state stable while you move around.

Account security

For changes that touch privacy, we may ask you to confirm a code sent to your registered email or wallet-linked contact. That extra step helps us keep the request tied to your own account.

Retention rules

We keep records only as long as needed for account handling, support, fraud checks, or legal duties. When the retention period ends, we remove or anonymise the data that no longer has a purpose.

Device behavior

If you move from Android browser to desktop, we may record the new device path and session time. That record helps us spot unusual access and explain which device last touched your account.

How to reach us

For access, correction, or deletion requests, use live chat or email and send the account email you registered. We will check the identity match first, then process the request within the legal frame that applies.

Open Common Privacy Questions

These questions cover the records we keep, why we keep them, and how you can ask for a copy or a change. If your request touches an account entry, a device log, or a payment record from DANA, OVO, GoPay, or QRIS, we may ask you to confirm your registered email first. When local law sets a different rule, we follow the local rule and explain the result in the reply.

We keep the details needed to run your account, such as your contact data, session logs, device type, and any wallet reference tied to DANA, OVO, GoPay, or QRIS. We do not ask for extra data unless your request needs a check.

We may store the transaction reference and the contact details linked to the payment flow, but not more than we need for account handling and record duties. If a record must be checked, we use the data already tied to your account.

Send a chat or email request from the address on file and ask for an account copy. We will confirm the match first then send the records we are allowed to share under the law that applies.

Yes. Use live chat, email, or the account form inside your profile and tell us which field is wrong. We confirm your identity, update the record, and keep the prior entry only if a legal duty requires it.

We keep it only while it serves account handling, support, fraud checks, or legal duties. After that, we remove or anonymise the parts no longer needed, so the file stays limited to a real purpose.

Only staff who need the record for support, checks, or account work can open it, and they use role-based access. We do not share it for unrelated use, and any service partner gets only the data needed for its task.

If local law requires another approach, we follow that rule and explain what changed in our reply. Your request still enters the same process, but the final action depends on the legal frame that applies in your region.

Open Your Privacy Policy

Switch To Privacy Contacts

Browse Security And Retention Rules

What we collect

Cookies on device

Account security

Retention rules

Device behavior

How to reach us

Open Common Privacy Questions

01 What data do you collect from my account?

02 Do you store my DANA, OVO, GoPay, or QRIS details?

03 How can I ask for a copy of my data?

04 Can I correct my account details?

05 How long do you keep my data?

06 Who can see my privacy records?

07 What if local law treats my request differently?

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